Refund & Return Policy

1.	Customers are advised to check and inspect your items upon received.

2.	Any item spoilt/damage or incorrect items from your placed order, please notify us within 24 hours from the date & time of delivery.

3.	Green Mart reserve the right to request from you proof of damaged or substandard of item(s), a replacement or refund will be made and will be processed upon our review and successful verification of proof.

4.	The returned goods/products will be checked with the receipt together and the goods should be in the good condition.

5.	**Customer who purchased the wrong item is not entitled to a refund.

6.	The packaging should be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund.

7.	Green Mart will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 10 working days after the confirmation.